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Forrester: Competition Intensifies for the SMB ERP Customer
With unique requirements that demand full capabilities without complexity, medium-size business customers seek practical solutions with quick return on investment (ROI). Vendors, incumbents, and challengers alike, have responded to these demands with significant product and channel investments. The result is improvement across the spectrum of industry-specific and last-mile capabilities, usability, rapid implementation, Microsoft Office integration, and mobile solution support.
