June 04, 2004

Are you ready for VoIP?

Read this before implementing VoIP in your enterprise

Switching to VoIP seldom makes sense if your legacy phone system accomplishes what you need. Business or technology changes, however, often provide the perfect opportunity to make the most of VoIP:

Phone upgrades

If you’re getting ready to upgrade your current legacy phone system or sign a new lease or Centrex service contract, now may be the time to migrate to a hybrid or complete VoIP phone system.

Too much diversity

Highly distributed organizations with many different types of phone systems and services incur lots of overhead. A single VoIP system may provide significant management savings.

Blank slate

If you’re moving to new offices or adding new branch offices and need to build a network from scratch, then you can easily build VoIP headroom into your network plans.

Job requirements

Some disciplines, such as sales or marketing, can immediately benefit from the mobility and converged applications that VoIP provides. These are the places to start with a hybrid VoIP system.

Network upgrades

Are you preparing for a major data network upgrade? If so, it might be time to set up your existing data network with the bandwidth and QoS to support VoIP.

Virtual call centers

Many businesses reap major cost savings from highly distributed IP-based call centers that allow operators to work from their homes. VoIP provides inexpensive remote connections. 

Go left, go right

Does your organization experience lots of moves, adds, and changes among employees every year? A conversion to VoIP may save you money.

Leon Erlanger is a freelance author and consultant specializing in security.
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