When it comes to BYOD, there is always the problem of users themselves, as Ing stressed the need for IT to educate employees by creating self-help documents and FAQs, offering training, and providing the right tools.
Organizations should also maintain good relationships with device vendors and cherry-pick which devices to support. For example, BYOD gives organizations a means to adopt SaaS and cloud-based services faster than may have otherwise been realized, Ing said.
As far as which devices are the most appropriate, Ing cited Android as problematic because there are simply too many models to track. Apple's iOS, he said, is "by far the best device to promote and manage."
IT, welcome to the brave new world of BYOD and managing data output and services to devices not necessarily of your own choosing. While your employer might save a few bucks allowing employees to buy and bring their own devices, you will be left to grapple with the myriad issues BYOD brings.
You might as well get started. The pain may very well be coming your way, whether you're ready or not.
This article, "BYOD: A world of pain awaits IT," was originally published at InfoWorld.com. Get the first word on what the important tech news really means with the InfoWorld Tech Watch blog. For the latest business technology news, follow InfoWorld.com on Twitter.