From real time to deal time
Business intelligence and analytics apps from Iteration and Spotfire empower all kinds of users to make smarter decisions
To understand the downstream architecture, it is critical to visualize the way reports and alerts work in Iteration. An Iteration report is like an information dashboard that updates in real time as the information streaming into the system changes. So for example, you can create a report that has as one of its fields a moving one-hour average of call center volume; you can then see the numbers or visualization gauges changing second by second as the volume goes up and down.
The Event Engine sits downstream from the ADC and manages triggers and events on the data in the ADC. The Event Engine routes relevant data to the Reports Engine or to the Messaging Engine for alerts.
Alerts are an important feature of this events-based system. IT can configure the Messaging Engine to send a page, an e-mail, or an instant message according to a set of pre-established rules. The system monitors alert responses and escalates the alert up a predefined path according to a set schedule. Alerts can be time based, or scenario based (for example, whenever sales dip below a certain amount).
The Iteration system has three main configuration points: data extraction and transformation in Enterprise Link, reports in the Reports engine, and alerts in the Messaging Engine. All are managed from a single configuration console implemented as a light client using VML (Vector Markup Language) in Internet Explorer. The VML-based interface is fluid and feels more like a thick-client GUI.
The administrator configures data extraction and transformation using a graphical data-flow language. The administrator selects a data source and then directs the flow of information through various filters, splitters, programming agents, and data sinks. You can drag and drop various pieces onto the programming palette and connect them up to indicate how data flows through the system.
Reports are meant to be created by business users Consequently, the tool is easy to use, borrowing the PowerPoint model of designing slides. Each report contains views in a variety of configurations, and each view has a view type, which can also be configured. Using the report tools, anyone in the organization can create real-time dashboards containing any of the information they’re authorized to view. Reports can be shared, including via e-mail.
DecisionSite 7.2 is an interactive, visual exploration BA tool with templates for both horizontal and vertical applications. The client supports the application of advanced and intermediate statistical routines, and it presents sorted tables simply.
Many features set DecisionSite apart. The breakthrough lies in the collaborative design that divides the logical and productive applied analysis cycle into a three-tier user architecture, a model that unleashes the power of many knowledgeable end-users who would have been isolated from the process. This trisection provides a separate, user-appropriate interface for each of three kinds of user: analyst, domain expert, and end-user.
The first, smallest tier is the group of analysts who can master the statistical client itself, the DecisionSite Browser, where they plug into a predefined information library, drawing information from various local and enterprisewide data systems.