August 25, 2008
IT outsourcing horror stories
Recommend ThisOutsourcing is not for the faint of heart or the ill-prepared because when things go wrong, they tend to do so rather dramatically.
"The companies who've lived through outsourcing horrors have two things in common: lack of preparedness going into a new relationship and lack of communication once the projects gets under way," Ephraim Schwartz writes. "Other factors can make these worse, of course."
And its promise of large-scale cost-savings or improved efficiencies can only become reality when outsourcing is managed well.
Read Painful lessons from IT outsourcing gone bad.
InfoWorld Editor at Large Tom Sullivan covers a variety of topics for news and features, as well as produces the InfoWorld Daily podcast.
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