IT has a natural resistance to losing control — and to losing personnel. “I think that there’s some fear, but I’m not sure whether or not it’s a rational fear,” says Eric Peterson, site technology and operations analyst at JupiterResearch. “Out of one side of its mouth, IT says, ‘We’re too busy; we don’t’ have enough people to get X and Y and Z done.’ But it [also] says, ‘We don’t want to give up any of the software that we already own because it reduces the size of our kingdom.’ “
As usual, enterprise customers who see the merits of this paradigm shift — the first glimmers of utility computing — will benefit most. Internet infrastructure has already taken over the heart of the enterprise, causing the line between inside and outside the enterprise to blur. The physical locations of resources matter less and will fade progressively as technologies such as SOA and federated identity become universal.
Meanwhile, a good application is a good application. If an enterprise can get most of the functionality of a great shrink-wrapped solution through the browser with a magnitude less hassle and expense, IT can finally tuck into that backlog of important projects.
And that may be the best job security of all.