WebEx, a company best known for Web conferencing, announced this week that it will use its WebEx Connect desktop technology to host Oracle's Siebel CRM On Demand.
Josh Greenbaum, principal at Enterprise Applications Consulting said there is a lot more that can be done with WebEx's ability to "get to the desktop."
"The fact that WebEx has a platform for SaaS delivery is one of the best kept secrets," said Greenbaum.
Besides hosting the CRM suite, the WebEx Connect client will also give users the ability to create mashups between Siebel On Demand and WebEx's Sales Center, an offering that is targeted at Web conferencing in sales situations such as team selling and sales calls.
The combination of the two solutions will also give users the ability to integrate WebEx meetings with CRM prospecting activity reports.
While the Siebel CRM On Demand solution has kept a low profile since Oracle's acquisition more than two years ago, the partnership between Oracle and WebEx may change that, say analysts.
"WebEx's corporate footprint is big. These guys are already there [in the enterprise.], added Greenbaum.
According to Cisco, WebEx parent company, WebEx has 2.3 million registered users.
Siebel CRM On Demand is slated to be available through the WebEx platform in early 2008.
Get the independent advice and expertise you need to support a virtual workforce.
The increase in Linux popularity has increased the frequency and sophistication of malware attacks. Read this 2 page white paper now to learn how you can protect your Linux environment with real-time protection that is certified by all major Linux vendors.
Download now »
Ensuring acceptable application delivery will become even more difficult over the next few years. As a result, IT organizations need to ensure that the approach that they take to resolving the current application delivery challenges can scale to support the emerging challenges. This handbook elaborates on the key tasks associated with planning, optimization, management and control and provides decision criteria to help IT organizations choose appropriate solutions.
Download now »
A common misconception is that mid-range storage requirements are dramatically different than that of a larger enterprise. Mid-range storage users may require less capacity, but they have similar functionality and management requirements. This ESG paper examines mid-range storage needs and reviews a new solution that adjusts size while retaining value, performance and functionality.
Download now »
Recommend This
