Net profit for the quarter was $497 million as of Dec. 31, the last day of the period being reported. Revenue dipped 2 percent, but would have been up 5 percent at constant currency rates, SAP said in a statement.
"IT budgets are tight but they are there," said Henning Kagermann, chief executive officer and co-chairman of SAP, speaking at a news conference here Thursday. "There is a huge need for software."
As an example, Kagermann pointed to WorldCom, which recently signed a large contract with SAP "to increase efficiency in its operations."
WorldCom is a good example of a company "looking for quick solutions to address a number of pain points," Leó Apotheker, president of global field operations at SAP, said in an interview with IDG News Service.
Excluding extraordinary gains, the effect of losses at
Kagermann said that while SAP's services business continues to grow, it will continue to take a backseat to products. "We are a product company," he said. "We want to increase our product sales. Our service sales will follow."
SAP claims to have increased its share of the worldwide business application software market to 50 percent from 41 percent in 2001, based on full year 2002 license revenue. SAP compares itself to i2 Technologies, J.D. Edwards, Oracle, Peoplesoft and Siebel Systems.
SAP also says it is now the top vendor in the
In the fourth quarter, CRM (customer relationship management) software accounted for one third of SAP's total sales, according to Kagermann. CRM sales have been growing steadily since the second half of 2002, he said, without providing figures. The
Sales to the public sector, Kagermann said, accounted for around 9 percent of total sales in 2002. "We expect sales to increase to 15 percent," he said, without giving a timeframe.

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