NetSuite adds service for ongoing client management, Opera issues second beta of browser with focus on security, CA boosts output management for mainframes, and Compuware ignites CARSFollow @infoworld
NetSuite fires up client management capabilities
NetSuite last Thursday took the wraps off its NetCRM-Services Edition. With its latest offering, NetSuite aims to arm customers with the ability to manage long-standing client relationships by tracking projects through activity and time management. To that end, the CRM service features item management, project tracking, self-service center, activity and time tracking, and document management. NetCRM-Services Edition also adds dashboards for service personnel with Key Performance Indicators and Report Snapshots. Other new features include services sales management, and client support and service capabilities. The service costs $79 per month per user.
NetCRM-Services Edition NetSuite
Opera beta brings security
Opera Software late last month released a second beta of its upcoming browser, one that the company hopes will provide some answers to the security debate currently raging over Web site spoofing. The new beta now allows the browser to display security information inside the address bar. As a way to address IDN (Internationalized Domain Names) concerns, the second beta will display only localized domain names from certain TLDs (top level domains).
Opera Opera Software
CA adds output management for mainframes
Computer Associates has added three new Unicenter output management solutions for storing, viewing, printing, and distributing essential documents. These output management solutions -- Unicenter CA-Spool Print Management r11 (CA-Spool), Unicenter CA-View r11 (CA-View) and Unicenter CA-Deliver r11 (CA-Deliver) -- are designed for report delivery and simplified operations for customers using z/OS mainframes.
CA-Spool, CA-View, and CA-Deliver Computer Associates
Compuware ships CARS 5.0
Compuware last month began shipping Version 5.0 of CARS (Compuware Application Reliability Solution) package for software quality management, featuring integration with the Changepoint portfolio management product Compuware acquired in 2004. CARS is intended to help customers understand whether an application meets the needs of a business. New features include: enterprisewide quality management for development and quality assurance teams, testing trends reports to enable decision-making support at different organizational levels, a cost of quality executive report to provide insight into phases of an application development lifecycle, and customized reporting through a User Defined Export component. CARS pricing begins at $3,000 per user.