December 06, 2002

Featherweight champ

Salesforce.com Airforce Wireless Edition leverages e-mail and Web to keep sales reps connected to customer data

One grabbed our attention: Contacts In City "New York." We chose Edit Query and replaced New York with our customer's location. The new query saved automatically, and we could easily send it from the same menu. Because we had no wireless connection, the query stayed in our BlackBerry while we resumed our trip.

A few miles down the road, a beep alerted us that our BlackBerry was now connected. Seconds later, its chirping told us that we had new e-mail. In the e-mail, we found the reply to our query, sent from the Salesforce.com database.

We enjoyed traveling with the Airforce/BlackBerry companion. Airforce's loose-connection, email approach is more flexible than the interactive alternative. If you need a solution to keep your traveling personnel connected, Airforce Wireless Edition by Salesforce.com is worth a try. Who knows? Your sales reps may even like it and use it.

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