Resource Library

Access the latest white papers, research, webcasts, case studies, and more covering a wide range of technology topics, including security, mobility, application development, cloud computing, analytics, data center, enterprise applications, and virtualization.

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eBook | Presented by IBM

25 Inspiring Global Social Business Leaders

More than ever, productive and profitable relationships with customers depend on a company's ability to interact with them in meaningful and relevant ways.

A Guide to Data Monetization

The question is where to start. This guide will help you understand data monetization so you can gauge your organization's readiness for taking on a data monetization strategy.

Video/Webcast | Presented by IBM

Analytics, Analytics, Analytics: The Future of HR

Hear from industry experts, how forward-thinking organizations can use workforce science and analytics to turn data into insights and then into action.

White Paper | Presented by IBM

Buyer's Guide to Mobile Application Platforms

Good mobile app development requires more than a compelling user interface. In fact, the majority of the cost and effort happens behind the UI - the app testing, integration, security, quality assurance and ongoing management.

White Paper | Presented by CDW

Cloud Security Reference Guide

CDW's Technology Insights guides provide a high-level, informative take on today's most pressing IT solution areas and related issues.

eGuide | Presented by NaviSite

eGuide: Cloud Computing

In this eGuide, Computerworld, CSO, InfoWorld, and CIO examine some of the latest trends and most relevant advice regarding cloud strategies. Read on to learn how cloud can make a difference at your organization.

White Paper | Presented by CDW

Encryption for Mobile and Cloud Computing

Users demand access to data no matter where it is, as new technologies expand the perimeter of the enterprise network. Organizations strive to keep this data out of the wrong hands, but the challenge to protect it is growing.

E-Signatures and the End of Paper - The Lead Story for Digital Transformation

Digital Transaction Management (DTM) is all about making document processes fully digital, including the last mile - the e-signature. Join this Live Webcast on 10/28 to learn more.

Essential Steps to Creating Great Customer Experiences

A great customer experience has become the holy grail of competitive advantage. But the leap from good service to a great experience requires contact centers to follow a new strategy.

How Omnichannel is Delivering on the Promise of Multichannel

In order to deliver on the promise of multichannel communications, contact centers must provide customers with an omnichannel experience.

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