Test Center Daily | InfoWorld Staff » RingCentral adds rules to hosted call handling



March 28, 2006 | Comments: (0)

RingCentral adds rules to hosted call handling

RingCentral, a hosted telecommunications service for wired and wireless cellular phones, unveiled version three of its RingCentral Online service this week.

The RingCentral services gives users a local number and allows them to manage through a personalized Web site, the same phone features available through a typcial PBX system.

The difference is users manage their own phone number rather than relying on a company telecommunications manager.

The new features available in version 3 include Answering Rules which will allow users to schedule, filter and route incoming calls based on time of day, a date range or caller ID information.

Calls can be routed to various mailboxes, extensions and or any phone anywhere in the world. Calls can also be blocked.

Music On-Hold gives users the option of downloading the music
incoming callers will hear when on hold.

A dial by name directory is also available.

At present the service does not work with VoiP phones.

Prices range from $9.99 per month for 100 minutes to $79.99 for 2,500 minutes.

Posted by Ephraim Schwartz on March 28, 2006 12:42 PM


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