February 09, 2009

Should Microsoft simplify XP-to-Win-7 upgrades?

XP users must do a clean install to get Windows 7, which could be a hurdle for adoption

When Windows 7 is released later this year or in early 2010, many PC users who upgrade will be coming from Windows XP. Unlike Vista users, they can't do an "in-place upgrade," in which the new OS overwrites the old one, preserving their installed applications, preferences, and data. Instead, they'll have to do a clean install, which means they have to back up their data, install Win 7 (either deleting or XP or installing as a separate environment), reinstall their apps, restore their data, and re-create their preferences.

For Windows XP users who avoided Vista because of its many problems, that upgrade work may seem as adding insult to injury, making it harder for them to finally adopt a new version of Windows. Through its PR agency, Microsoft confirms to InfoWorld that there will be no "in-place upgrade" option for XP users, but it declines to explain why not. "More materials on your question are in the works," the spokesman says.

[ Is Microsoft right or wrong? Randall C. Kennedy says Microsoft is making a big mistake that will further alienate XP users. J. Peter Bruzzese says Microsoft is looking out for its customers' best interests. Who's right? ]

Why a clean-install requirement may make sense
But there may be good reason not to support an in-place upgrade, suggests Michael Silver, a Gartner analyst who follows Microsoft technologies. That's because viruses, registry errors, and other performance-sapping flaws in the user's Windows environment would be carried over into Windows 7; something that would not happen with a clean install.

Business IT typically does clean installs on user systems to avoid these issues, Silver notes, so the lack of an in-place upgrade will be a nonissue for most enterprises.

Consumers and small businesses are the ones who tend to prefer the in-place upgrade option, Silver notes, and they're the ones who may be annoyed by the clean-install requirement if coming from XP. "Microsoft is in a bit of a no-win situation here: Support the upgrade and live with whatever bad experiences users have or don’t support the upgrade and make it harder for people to do it," Silver says.

"Most users will be better off doing the clean install anyway," he says, so he recommends that even Vista users avoid the in-place upgrade and proceed to the clean install.

Silver also notes that users who did not upgrade to Vista often have hardware that can't run Windows 7 or Vista (typically, PCs from 2006 or earlier), so they would likely get a new computer at the same time with Windows 7 preinstalled, which means reinstalling their apps, preferences, and data anyhow.

A precedent for providing in-place upgrades for earlier generations
When Microsoft shipped Windows Vista, it offered XP users the choice of an in-place upgrade or a clean install, but users of earlier Windows versions could do only a clean install. So the requirement for Windows XP and earlier users to do a clean install of Windows 7 follows that precedent.

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cheezr 23-Oct-09 10:29pm
YOU LIE! I am so frustrated trying to finish my xp -> win 7 upgrade! Whatever copy reviewers got was not the RTM. Yes, everyone including M$ say to do a clean install from XP but apparently everyone has a different definition of clean install. I backed up my xp data and reformatted my hd and installed my win7 upgrade. all went well except at the end it says "Product key not valid". Why, because since XP was not on the disk when i did the "clean" install Win7 does not believe it was a valid upgrade! Nowhere on the install instructions or in any online column does anyone say you have to install it "clean" but on the same disk you have xp on and do not do a reformat if you have a win7 upgrade disk. Of course i have already reformatted my disk and am now screwed. I have not found a way around this other than just not to use win7. Nice! CZR

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