InfoWorld: Are your current customers beginning to look for cloud solutions? And do you think your customers will adopt Surgient specifically to develop a private cloud?
Malcolm: Due to all of the hype about cloud computing, it is piquing the interest of many IT professionals. They want to know more about the topic, so Surgient, as a vendor with significant experience delivering cloud solutions, has seen significant increase in interest and demand.
Yes, many of our customers have adopted the Surgient Platform as a mechanism to implement their private clouds and have been getting the economic benefits for quite some time. We are seeing increased numbers of new prospects looking for cloud solutions, and Surgient's name comes up in the conversation.
InfoWorld: How will cloud computing impact -- if at all -- your traditional virtual lab market? Do you see them blending together?
Malcolm: I don't see the cloud computing impact to our traditional Test/QA lab automation solutions. Test/QA lab automation is just one use case in the broader cloud computing landscape. We continue to provide automation solutions leveraging virtualized infrastructure, including Test/QA, training, POC/evaluations, and a number of solutions for IT operations.
InfoWorld: For what sorts of internal needs should companies investigate private clouds from Surgient?
Malcolm: We are seeing a fairly broad range of private cloud use cases and automation scenarios. The most common is automation of the service request fulfillment process for delivering environments to individual developers, testers, and consultants. We are seeing increasing demand for automation of the IT service delivery process as enterprises are automating the engineering, validation, and production deployment of IT services and the continual change of these services. In addition, we have customers using Surgient to automate the Test/QA of service configurations, deployment of training environments, and the provisioning of environments for problem resolution cases. Finally, we are having early discussions with forward-thinking enterprises around what is required to deliver production enterprise clouds.
InfoWorld: Is it fair to say then that the technologies exist today for companies to deploy private clouds?
Malcolm: Absolutely, no question. Surgient has many customers who are gaining significant value from the implementation of these private clouds. These organizations are substantially reducing both their operating and capital expenditures while significantly increasing their business agility. They are seeing this value through the benefit of virtualized infrastructure coupled with the power of the Surgient Virtual Automation Platform.
I want to again thank Dave Malcolm, CTO of Surgient, for taking time out to speak with me about the company and the private cloud.