Two stalwarts in the enterprise IT market joined forces today to release a unified communications stack that integrates hardware from EMC, virtualization technology from VMware and communications apps from Avaya. Perhaps most interesting about the news, though, is a company that was not involved: Cisco.
EMC, VMware, and Cisco are longtime partners -- the three businesses joined forces to create VCE, a spinout offering converged infrastructure hardware with baked-in Cisco networking gear. Cisco and Avaya compete on communications products, so the fact that EMC and VMware (which EMC owns a majority stake of) are partnering with Avaya and not Cisco, has some raising questions about the health of the EMC-Cisco relations.
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The collaboration pods announced today include Avaya's flagship Aura communications applications, meant to be used to power internal communications services for medium and large businesses, or to be the backend technology behind large contact center operations. By incorporating EMC storage and VMware virtualization management, the collaboration pods can support up to 12,000 users for each rack, and multiple racks can be connected together to scale the system up. Avaya provides networking functions, including session border controls and an optional Aura messaging server. This combined hardware-software stack allows Avaya communications apps to run seamlessly on the pod, including voice with call control, presence, instant message, email, video, along with recording and reporting features. Collaboration pods start at between $400,000 and $500,000.
So is it a snub to Cisco? Zeus Kerravala, principal analyst at ZK Research, doesn't view it that way. "This is really the next logical step for Avaya's collaboration pod," he says. During the past year or so, Avaya has been working to ensure its Aura UC apps can run in virtualized environments. That work has focused mostly on deployed Aura apps on top of the Kernel Virtual Machine (KVM) hypervisor, but more recently Avaya rolled out support for Aura to run on VMware hypervisors. Creating a pre-integrated product with EMC hardware and VMware virtualization technology is a natural progression of the service offering, Kerravala says. It's a win-win for both companies, he adds; Avaya ensures its apps run on popular EMC hardware and EMC pushes its hardware into the UC market where Avaya has a strong presence, especially since its 2009 acquisition of Nortel.
Cisco, meanwhile, Kerravala points out, has similar solutions for its communications platform to run on NetApp equipment, an EMC competitor.