A Seagate spokesman said the company has been addressing "anomalies reported by customers" through its online forum, as well as through its customer service representatives.
"Most of these anomalies have already been resolved by the current SD24 firmware upgrade located on the Seagate support forum or through our technical support team," the spokesman said. "The few remaining concerns include beeping sounds, no spin down in power saving modes and intermittent hangs, most notably on MacBook Pro systems. Seagate remains focused on resolving these issues as well."
In Computerworld's benchmark tests, the drive surpassed the industry's highest performing hard disk drives, and even beat out some pure SSDs for write performance.
Seagate's first attempt at producing a hybrid drive failed to gain significant sales. The Momentus 5400 PSD, or Power Savings Drive, had a spindle speed of 5,400 rpm and 256MB of NAND flash capacity. Seagate had targeted power savings rather than performance with the drive and found most consumers and system manufacturers were more concerned with seeing boot-up times and application load times increase, not electricity bills shrink and laptop battery times increase.
Lucas Mearian covers storage, disaster recovery and business continuity, financial services infrastructure and health care IT for Computerworld. Follow Lucas on Twitter at @lucasmearian or subscribe to Lucas's RSS feed. His email address is email@example.com.
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