Symantec and Zantaz simplify large-scale backups
Polished e-mail and file archiving solutions offer comparable features
As you would expect with all these components, the complete installation process is necessarily complex, but it is well-documented and should be straightforward for experienced Windows administrators. When all is said and done, you’ll have a management console for EV and a Web portal for users to search and access archived items and do their own restores if necessary.
For users, accessing archived items will be just like accessing items normally from Outlook: They will simply click on an item, and it will be recalled and made available. If users delete items from their mailboxes, they can go to the EV Web portal to find the items and restore them from the archive.
EV offers granular administrative roles for searching or restoring mail and other archived items. Roles can be defined for auditors, who can only view archives, or view and copy messages, and so forth; access can be limited to specific users or groups. Oversight of auditors can also be configured so that the administrator (or HR department) can track what messages the auditor accesses.
There’s also a Compliance Accelerator at an additional cost. This speeds up searches of the archived data store for messages that meet particular criteria.
Policies can be easily created to move messages to the archive after they reach a certain age, when a mailbox reaches a certain size, or meets virtually any other condition administrators would want to set. Attachments can be archived separately from e-mail messages, so even if an archived message is restored, any attachments will remain in the archive until they’re opened. Users can be allowed to set up their own archive policies so that, say, all mail in a particular folder will be archived for seven years.
Zantaz Enterprise Archive Solution
Like EV, Zantaz EAS offers a sophisticated, multitier solution for policy-based management of data on e-mail and file servers. It’s offered on an annual subscription basis, which may mean higher costs over time relative to EV. However, most EV users will probably pay to upgrade after a year or two.
EAS comes in several different flavors: EAS for Exchange, EAS for Notes, EAS for Files, EAS Search, EAS Storage Manager, and EAS Supervisor. EAS Search provides extended search functionality for archived material, EAS Storage Manager provides policy-based migration of data from one tier of storage to another, and EAS Supervisor facilitates compliance management. These pieces add up to the same functionality available in EV, but administrators can pick the pieces they need.
As with EV, there is a central archive server, one or more child archive servers at other locations, a SQL server to store metadata, one or more data stores, and a Web portal for self-service restores.
Again, with a multitier, scalable environment, setup is complex. Zantaz provides on-site installation support as part of the cost of the service, so working through the installation probably won’t be an issue for most admins, although you’ll still need to have a SQL or Oracle server, IIS server, Active Directory, and service accounts set up beforehand.
As with EV, you’ll need to create a database and then run a script to initialize it; you also need to set up an account and permission. Then you may install the core components.