IDGNS: Nokia is pushing to enterprises the advantages of "converged" services -- combining the use of Wi-Fi for VOIP (voice over Internet Protocol) and fixed phone network integration. But the cost of data plans for mobiles remains a concern for IT managers. What sort of conversations has Nokia had with operators on that issue?
McDowell: I think what you are seeing there are different packages available around various software programs but there's very few "all applications, all you can eat" plans for a set price. So typically you have a price associated with a BlackBerry contract or an Intellisync contract but then any other data applications are going to be based on throughput. One of the things we have been working on a lot in the Intellisync software is reducing the network traffic the software generates so that the operators can be more confident in putting together the right package.
IDGNS: When will that compression technology be wrapped into the Intellisync Mobile Suite server?
McDowell: This year.
IDGNS: Are there any other improvements on the horizon for Intellisync?
McDowell: Over the summer, we enhanced the device management capabilities, primarily starting with the Windows clients in the device management offering. There's better management of the device lock-and-wipe capabilities and the ability to turn on and off the camera in a device. Cameras have been one of the things that have been a point of interest in enterprises. Do you include them or not? But with so much crossover into end-user personal use, we're seeing there is a demand for cameras but then enterprises need to be able to turn them off.
Also, more remote control of Windows Mobile devices, so that a network administrator can wirelessly take control of a device and visually see the screen for troubleshooting. We will in a subsequent release have that capability for Symbian clients as well.
IDGNS: Why would the Windows release of that come before the Symbian one?
McDowell: Some of it is because of the state of the software when we acquired Intellisync. They had much richer capabilities on Windows, so we've been building up the Symbian space.