Get a grip on communications slips
Code Green, InBoxer, MessageGate, and Palisade compete to prevent costly data loss
On the flip side, InBoxer scans inbound, outbound, and internal communications, delivering a level of thoroughness other products don't necessarily provide. Checking internal messages is often mandated in financial institutions where certain departments must stay removed (e.g. a Chinese wallrequirement) or in cases of harassment.
You can set alerts for any number for circumstances. For instance, I notified a compliance officer when messages containing confidential information, such as the code name for an internal project, were sent to an external e-mail address. Similarly, you could inform executives when messages containing names from a customer list were e-mailed externally.
InBoxer saves messages with their format and metadata intact, as required by the Federal Rules of Civil Procedure. This includes desktop, Web-based, and BlackBerry messages sent and received using your corporate mail server. Also, I easily put messages on "litigation hold" so they were not deleted. InBoxer even keeps these messages in the appliance in case they might be deleted from your archive -- a feature I haven't seen elsewhere.
Also of note, InBoxer's archiving system works with most standard backup systems (such as old-style tapes), not just sophisticated archive applications.
InBoxer's Anti-Risk Appliance AJAX-style reporting interface also impressed me. I merely dragged "droplets" (on-screen objects) to the dashboard, which quickly generated lists of messages with privacy, medical, and other types of questionable content. Clicking on a message provides details of InBoxer's scores, categories the message fits, full message, and actions you can take.
Likewise, I created Favorites -- reports of, say, personal use and employment-related messages. Yet where this solution hits a home run is through custom searches, which are also simple to build with droplets. A few of the tests I ran identified employees who sent potentially harassing e-mail; found messages sent to a competitor's domain, and by whom; located messages to top investors; and determined top external domains sending employment information to employees. All reports can be run on a schedule and contents e-mailed to you.
InBoxer got a lot of recognition after the brilliant move of processing all Enron e-mails and making them publicly searchable with an Anti-Risk Appliance. Marketing aside, the substance behind that exercise can help any organization avoid fines and reduce risk. This solution's well-done e-mail archiving and searching, plus real-time policy management alerts, makes it fast and easy to stay in compliance and conduct investigations.
MessageGate Enterprise Email Governance 4.2.1
MessageGate's product takes a very sensible approach to this specific, albeit biggest, insider data-leak conduit. After operating in passive mode that captures all e-mail communications, you develop policies specific to your organization's culture and any problems uncovered. Also, unlike the other three products, MessageGate is a software solution with multiple components that you implement as needed. Besides flexibility, its distributed architecture is very scalable; a minimal three-server setup handles about 250,000 messages a day.