Facebook users aren't outraged over privacy issues
Q&A: Ethan Beard talks about Facebook controls, user desires, and CEO Zuckerberg's reported privacy beliefs
Social networking giant Facebook has been taking it hard on the chin lately as critics contend that recent upgrades to the site and a bug that lets users view their friends' chat sessions raise a bevy of privacy issues.
However, in an interview with Computerworld yesterday, one Facebook executive insisted that users are happy with recent changes to the site despite the hornet's nest of controversy stirred up by online pundits and commentators. Ethan Beard, director of Facebook's developer network, noted that the millions of users that have joined Facebook's social network did so specifically to share information.
[ It was revealed this week that new Facebook features secretly add apps to your profile. | Do you agree with Robert X. Cringely that Facebook wants to control the Web, like it or not? | Keep up on the day's tech news headlines with InfoWorld's Today's Headlines: First Look newsletter. ]
Beard also talked about the social network's controversial privacy settings, why users' information isn't private by default, and reports that Facebook CEO Mark Zuckerberg said that people shouldn't expect online privacy.
What was the glitch this week that exposed private chats?
I don't know the specifics of it. We take privacy very, very seriously here. We try to give out users control over the privacy of their data. At times you're going to have technical issues that we will work to address very, very quickly.
Were you surprised by the level of criticism of Facebook's plan to allow user information to be shared with third-party Web sites?
In some ways, yes. We think a lot about our users and privacy when we're building products. Our goal is to make sure we're delighting users. I think the response from users that we've seen from the products we launched at [Facebook's F8 developer conference late last month] has been quite positive. People are actively opting-in to engage with the social Web. The response from users speaks very, very loudly that they love what we're doing. I think there's a lot of other talk that's not coming from users necessarily. There's been a lot of interest from the media, from organizations and officials. But to be honest, the user response has been overwhelmingly positive.
Are you saying the outrage has centered in the press?
I can't say where it's coming from, but our users are very happy with it.
How d you respond to those who say Facebook's privacy settings are complicated and confusing to navigate through?
