June 16, 2005

Vodafone offers flat-rate fee for 3G data roaming

Flat-rate roaming fee is for data services on the company's international networks

DÜSSELDORF, GERMANY - In a move designed primarily -- but not exclusively -- to generate business for its new mobile broadband service, Vodafone Group, Europe's largest mobile phone operator, is now offering customers a flat-rate roaming fee for using data services on its international networks.

The new Monthly Travel Tariff, targeted at business travelers, provides something missing in previous offers: predictable costs. Users pay a flat fee of €75 (US$91) per month to send and receive up to 100MB (megabits) of data while roaming on participating Vodafone 3G (third-generation) networks in Europe, Australia, Japan and New Zealand.

Users exceeding the 100MB limit are charged at a standard roaming fee.

The Monthly Travel Tariff, announced earlier this week, follows the May 2005 launch of Vodafone Passport, a tariff that cuts the price of voice calls made while roaming.

In addition to drumming up business, both schemes respond to demands from the European Union to reduce roaming fees, which the Brussels authority has declared excessive.

Gartner, a market research and consultancy group, welcomes the new 3G data roaming fee, which it believes will substantially reduce costs for users. Currently, business travelers can incur data charges of up to €15 per MB, depending on where they are, it said in a report.

The new plan, Gartner wrote in the report, shows how operators "are starting to realize that high charges, coupled with unpredictable bills, are limiting the use of data services." The flat-rate approach, the consultancy added, will allow companies to predict data charges for their traveling employees.

Partly because of cost unpredictability, Vodafone has sold only 300,000 3G data cards since launching the service at the start of last year, according to Gartner.

Vodafone customers who regularly send or receive more than 10MB of data per month while roaming should select the Monthly Travel Tariff, Gartner said.

Gartner also recommended users on other networks to investigate Vodafone's new 3G roaming fee for data services to see if their service provider can match it.

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