Communicate candidly. The difficult global economy makes it particularly important to communicate frequently and honestly with all stakeholders. Listen carefully to executives' concerns, and design creative solutions. Don't blindside your management team! Keep suppliers informed of plans and constraints. Honest communication builds loyalty and allows managers to make appropriate business plans. Remember to keep your staff informed of both good and bad news.
This recession may be deep and long. To survive, you must focus on fundamental IT principles, supported by flawless execution of basic IT functions. Leverage these turbulent times to challenge conventional wisdom and corporate inertia. Build consensus to redesign outdated business practices, kill marginal apps and services, and streamline archaic business processes. As several writers have stated, "A recession is a terrible thing to waste."
Bart Perkins is managing partner at Louisville, Ky.-based Leverage Partners Inc., which helps organizations invest well in IT. Contact him at BartPerkins@LeveragePartners.com. Computerworld is an InfoWorld affiliate.
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