RIM, Good Technology push to get mobile e-mail rolling
GoodLink, BES solutions locked in a fierce competition to become the de facto wireless workforce enabler
Both Good Technology and RIM have effective solutions for pushing messages to wireless devices. Good sticks to the basics and does them well, but RIM hits a much higher plane with wireless reconciliation, one-step provisioning, a unified installation process, push-based file and intranet connectivity, multiple authentication models, full admin control of devices, and server-side handling of rich document attachments.
The issue of handheld devices is another factor as is the considerable differences in the way these vendors sell their solutions. But a messaging system can only do what its servers and admin tools allow, and BES has a long list of features I look for that I don’t find in GoodLink.
In this review of the GoodLink 3.0.2 messaging server, we failed to give the product credit for synchronizing with Microsoft Exchange Server. Although the feature was absent in the hosted implementation we tested, GoodLink does support synchronization of Outlook e-mail, calendar, contacts, tasks, and notes between wireless handhelds and Exchange. The review has been corrected.
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