RIM confirms BlackBerry service outage
Some users hit with e-mail delays for three hours
Follow @infoworldUsers of Research In Motion's BlackBerry service experienced an outage Friday morning that caused delays in sending and receiving e-mail, a RIM spokeswoman confirmed Friday.
The BlackBerry service and devices allow users to access their corporate e-mail over wireless networks. The service can be reached via the Waterloo, Ontario, company's devices, which are sold by carriers such as T-Mobile USA.
T-Mobile customers experienced delays and stoppages in service from about 8:15 a.m. Eastern Time Friday to around 12:00 p.m., said Bryan Zidar, a T-Mobile spokesman. Everything has been operating normally since then, he said.
The RIM spokeswoman declined to comment on what caused the problem. Not all BlackBerry users appeared to be affected by the outages.
