Accenture Knowledge Exchange, another in-house tool, provides a one-stop internal and external knowledge repository, designed to help employees craft proposals, plan projects, and contact internal experts.
Add to that Accenture Media Exchange, where employees post corporate videos; Accenture Encyclopedia, an internal wiki; and personal blogs and wikis -- and Accenture's workflow processes have been vastly improved, thanks to its Borderless Workplace initiative.
Moreover, secure b-to-b microsites enable Accenture employees to collaborate with customers. "It allows a lot more deeper information sharing and virtual teaming," Byanna says, noting the ability to post videos, project deliverables, and proposals as key to this effort.
More than just reducing barriers to communication, the initiative has taken much of the friction out of establishing highly productive collaborations.
"When using Accenture People, it took me less than a minute to find an expert in the area of digital asset management for my client. I also tapped into my old network via a blanket e-mail, which took days to yield the same result," says Olivier Fusil, who leads Accenture's Performance Workspace and Knowledge Management offering in Europe.
And as the pace of business increases, "days" just doesn't cut it anymore when it comes to collaboration.
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