Expense management in the tool can help IT managers take note of users who aren't using their smartphones, which would allow IT to disable the phones to avoid paying monthly wireless service fees. Reports from MobileManager will note usage patterns as well, which could help an IT manager decide if a user needs an unlimited data plan or something less expensive. Security capabilities in the software also allow IT shops to disable a smartphone for certain tasks, including taking photos. IT also can remotely wipe a device clean should it be lost or stolen.
MobileManager runs on Microsoft Active Directory and the Microsoft SQL Server database. Following installation, MobileManager will discover what devices in an organization are connected to corporate e-mail and applications.
Most of Zenprise's 300 customers are based in the U.S. where Symbian-based smartphones are not as prominent as they are in other countries. As a result, management of Symbian devices is not a part of MobileManager and not in plans for upgrades, Datoo said.