Proactive IT Service Management (ITSM) for Mobility: A How To Guide for Mobilizing Your Workforce

Mobility has moved beyond being a simple extension of enterprise messaging systems, to a platform designed to drive top-line revenue and competitive advantage. This White Paper discusses how IT can use ITSM principles to best serve C-Suite and departmental heads eager to mobilize their workers and the business. Includes the critical success factors (CSFs) and key performance indicators (KPIs) behind all effective ITSM for mobility plans. Learn how to deliver reliable mobile IT Services at the lowest cost and risk while driving continuous improvement.

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