8.5 Hey, and add a microphone while you're at it for the iPod Touch. The Touch is the perfect device on which to record notes, do VoIP in Wi-Fi range, or just "tape" podcasts. Griffin's iTalk device would do the trick, except it mysteriously does not work on the iPhone or iPod Touch, just the older iPods that can't connect wirelessly. (Hmmm!)
9. No ability to add comments. I love being able to see rich attachments in a meeting or follow along a budget conversation with the Excel spreadsheet in front of me. But imagine how much better that would be if I could add sticky notes to those files so when I get back to my office I have more context on what we discussed. (Switching to the Notes app is a poor substitute.)
10. No cut and paste. An iPhone is not quite a computer, but it's darn close. So why can't I cut and paste text among apps? A common issue is getting a malformed Web address in an e-mail, so you can't click it. If I could copy and paste it into Safari, I could then correct it and get to the desired page. I'd also like to cut and paste between e-mails and notes, or between e-mails and my contacts list. And hey, my decade-old, screen-scratched Handspring Visor can copy and paste.
11. No native support for Notes or Groupwise. Yes, Exchange is the big gorilla in the world of enterprise messaging and collaboration, but a sizable minority of the world does not use Microsoft's systems. For example, I know a large California county government that would adopt iPhones and iPod Touches, except that there isn't any GroupWise support. Thus, they can't enforce their security and access standards, which they can with most other PDAs and smartphones. Apple shouldn't have stopped with Exchange in building in core enterprise messaging support.
12. Poor e-mail account switching. If you have multiple e-mail accounts (and who doesn't?), it's great that the iPhone lets you access them all, keeping their e-mails separate. But switching among them is a pain; you have to go all the way back to the root of the mail app to switch. There's got to be an easier way to switch e-mail accounts at any time, such as through a pop-up menu.
13. Ability to block spam e-mails. Because the iPhone doesn't block spam e-mails, I get a lot of them on my POP account (Exchange does the work for me on my corporate e-mail). My Web host's junk-mail filter does block a lot of spam, but other spam gets through. Most of that is tagged as "junk," and I've set my desktop e-mail client (Thunderbird) to use a rule to delete those delete for me. The iPhone's Mail app should offer a similar rules capability.
Where Apple should lead
There also a few areas that are crying out for a better way, that Apple could and should pioneer given its mastery of user experience.
Enhanced time zone support. Here's something everyone could do better, so Apple, please take the lead. Like many people, I schedule calls with people all over the United States, Canada, and Europe -- and sometimes other countries. It's hard when entering an appointment to get the time zone right, especially for those time zones I don't deal with often (such as Atlantic time for Puerto Rico and New Brunswick, or whatever time zones Alaska and Hawaii are in). Sure, I could change the default time zone for the iPhone using Apple's Settings app, but that changes everything and forces me to tell the other party to hang on a minute. I'd like an unobtrusive option to change the time zone of a specific appointment as I enter it, so the iPhone can figure what local time it is for me.