Reader Smalpre criticizes the iPhone's approach to letting enterprises develop custom apps: "Our in-house software developers have developed custom sales and workflow automation software that allows our personnel to make multimillion dollar deals and submit orders to manufacturing from their mobile devices. They can even track the progress of every single order in real time along the assembly line anywhere in the world from anywhere in the world while monitoring and updating information in SAP." Well, you can develop custom enterprise apps for the iPhone, and not have to distribute them over iTunes. That's been true since July 2008. But you can only install those apps by physically connecting an iPhone to a PC or Mac that has Apple's iPhone configuration utility installed. And I agree that's a dumb move on Apple's part.
NuffSaid also points out that I hadn't discovered the BlackBerry's themes, which would have given me a more integrated view of my applications than the default "Zen" view. That's a fair comment. "There are also today themes that can show a number of combinations on the home screen such as calendar events, new mail, sms and MMS messages (the iPhone can’t send MMS, by the way), etc. There are also themes called icon themes that give the user a more 'unified interface,' as you put it, just like the iPhone. This is all designed to allow the user the ability to customize their experience to their liking. To understand or view more, simply do a Google search for 'blackberry themes.' This would have taken only a few seconds for anyone really trying to do research on a subject and allowed them to write a more informed article." Thanks for the tip. But how would I have known these existed? They weren't in the manual or in the online docs or in the BlackBerry UI. I don't understand why I have to know the secret handshakes to use the device more easily. Why are obscure, arcane UIs considered a positive by so many in IT?
Finally from NuffSaid is a criticism that you can't create folders on the iPhone to manage your apps, as you can on the BlackBerry. That's correct, and I wish I had said it.