- More than 90 percent of IT managers said VoIP quality was as good or better than a traditional wired system. In China, nearly 90% of organizations surveyed used VoIP in some form as their primary phone service.
- A majority of respondents said collaboration tools were helping them balance work with their personal lives, giving them more of a sense of control.
- Nearly 60 percent of those surveyed said that despite modern tools, there are still times they don't want to be reached.
- More than 60 percent reported that collaboration tools reduce the need to travel on business.
- Almost half of respondents said their companies have a formal telecommuting policy in place, although only 22 percent telecommute every day. India came out as the most telcommuting friendly country (with 59 percent of organizations saying they had a formal policy) , followed by Hong Kong (54 percent), and the U.S and China tied for third (47 percent).
- More than half said the need to reduce their organization's carbon emissions was important in deciding to adopt collaboration technology.
Cisco sells an array of collaboration technologies and Verizon offers consulting and integration services to corporations on communications. One example of the use of collaboration tools was given today when the two companies said that First American Corp., a provider of business information, is using Verizon to deploy Cisco TelePresence rooms in three locations, First American's Santa Ana, Calif., corporate headquarters as well as its offices in Westlake, Texas, and Bangalore, India.