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Mobile device management -- what you should know

The number and variety of personal devices in the office is growing rapidly

One of the biggest technology trends this year has been the continuing influx of consumer-oriented into the workplace. From iPads and iPhones to Android phones and tablets, 2011 will go down as the year the consumerization of IT reached a critical mass. It's no longer a question of whether IT departments will support and embrace consumer-first devices, bring-your-own-device (BYOD) programs and the expanded sphere of mobile platforms -- now, the issue is more about when and how.

IT departments have a lot to keep in mind: identifying employee-owned devices on the network; selecting recommended platforms for users; provisioning devices for secure access and centralized monitoring (whether company or employee-owned); dealing with lost or stolen devices; easily wiping corporate data from employee devices; coordinating volume purchases from public app stores (particularly Apple's); and publishing in-house apps.

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