Successfully migrating from a BlackBerry to a multi-OS mobile environment involves a combination of thoughtful planning and proper execution, according to MobileIron. As always, a good place to start is to find out what employees are really using and what they want to use, Absalom said.
So far, iOS has been more successful than Android in the enterprise sector. Android hasn't had anywhere near the same impact on enterprises as on consumers, thanks in part to a fragmentization that drives up support and management costs, said Wallin.
To get around that, enterprises should standardize on a small number of specific device types, MobileIron wrote in a white paper on BlackBerry migration. It's also best to start with the basics, like standardizing email, before moving on to more advanced management activities, the company wrote.
Allowing multiple OSes to be used isn't just about management: "A lot of people don't seem to think too much about how much more expensive data and call plans will be. Data usage on an iPhone compared to a BlackBerry is massively higher," said Absalom, because the iPhone and its apps are designed to use the Internet.
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