IT organizations are inundated with the support issues and headaches that accompany supporting a mobile workforce. This Infographic highlights the impact mobile users and their devices are having on the Help Desk.
SQL injection attacks and cross-site scripting attacks continue to impact thousands of websites and millions of users each year. Finding these exposures quickly is essential in order to prevent system compromise and avoid information leakage.
Driving IT Help Desk Efficiency With Customer-Centric Remote Support
IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure. That's why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce.