Top 10 color laser multifunction printers
These efficient workhorses combine color laser printing, scanning, copying, and, frequently, faxing
HP LaserJet CM2320nf
LaserJet CM2320nf Review, by Susan Silvius, PC World April 15, 2009
Maximum paper size, height: 14.0 inches; Maximum paper size, width: 8.5 inches
Low sticker price; intuitive design
Easy setup and maintenance
Expensive black toner
Inconsistent scan quality
Bottom Line: The low-hassle design is nice, but if you print a lot, seek a model with cheaper black toner.
The HP Color LaserJet CM2320nf color laser multifunction printer would be a good choice for a small office with a light workload. This $599 (as of April 6, 2009) MFP is compact and well designed, but its black toner is particularly expensive.
The Color LaserJet CM2320nf has a fairly basic set of features. In addition to the 250-sheet main input tray and 50-sheet multipurpose tray, a 550-sheet extra tray is available for $150. The automatic document feeder (ADF) holds 50 sheets for copying or scanning. Disappointingly, it can't perform automatic duplexing, but helpful on-screen prompts walk you through the manual process. The control panel is straightforward: All buttons are clearly labeled and grouped. A 2.4-inch, tiltable color LCD shows menu options and status messages. Hewlett-Packard includes its useful HP Document Manager software for initiating and organizing your scans and faxes. The HTML-based documentation does a nice job of covering the MFP's principal functions but is sketchy on some details.
The Color LaserJet CM2320nf posted average or better-than-average scores in our tests. HP's specs claim that the model has a top speed of 21 pages per minute for both black-and-white text and color image printing, but in our tests the machine managed a pedestrian 17 ppm for text and 4.1 ppm for color graphics--though the latter is above average for this category. Text output was outstanding; and ornate fonts stood out sharply, even at small point sizes. Most color prints appeared to be somewhat oversaturated, though fleshtones looked realistic; color scans varied in saturation, too. Scans and copies of monochrome graphics struggled with fine details.
The Color LaserJet CM2320nf's toner system is a bit quirky--and pricey. The cartridge rack slides out on loosey-goosey arms that feel unreliable for long-term service, and the toner cartridge slots are not keyed. To make matters worse, when I deliberately switched colors, the alerts on the LCD and on HP's ToolboxFX status and settings applet were vague.
Black toner costs $123 with a 3500-page yield, which amounts to a pricey 3.5 cents per page. Each 2800-page color cartridge costs $121 (or 4.3 cents per page), so a typical four-color page costs 16.5 cents. A low-volume office might not feel the pinch for a while, but busier workplaces will. And because the Color LaserJet CM2320nf ships with 1200-page starter cartridges, you'll need to buy replacements sooner rather than later.
The HP Color LaserJet CM2320nf could fit well in a small office that prints or copies limited quantities of documents and graphics. If duplexing is high on your list of desirable features, however, consider the slightly more expensive Brother MFC-9450CDN.