July 29, 2003

Sun resumes shipments of V210, V240 servers

Company has fixed data corruption problem

Sun Microsystems Inc. has fixed a data corruption problem with its new Sun Fire V210 and V240 servers and has resumed shipments of the two Unix machines.

Sun started selling the two servers in May but abruptly ceased shipments on June 23 when it discovered that a flaw in the systems' Ethernet ports that could corrupt the entire system.

"This was something that was detected in manufacturing as part of our ongoing quality testing," said Sun spokeswoman Kasey Holman. "To date, no customers have experienced any issues as a result of this component error," she added.

The data corruption was due to a flaw in a Broadcom Corp. chip on the V210 and V240's Ethernet ports, Holman said. The problem has been fixed, she added, though she declined to say how this had been accomplished. "Sun and Broadcom just worked very closely together to identify the root cause," Holman said.

Sun is now contacting customers to notify them of the resumption of shipments, Holman said. Back-ordered systems should begin reaching customers by Friday of this week, she added.

The company estimates that delays in shipping the two servers cost the company US$50 million in revenue during its most recent fiscal quarter. [See, "Sun posts break-even quarter," July 18.]

The V210 and V240 are Sun's entry-level UltraSPARC IIIi servers, designed to compete against Intel Corp. x86 systems. Pricing for the 1U (1.75 inch thick) V210 starts at $3,000. The 2U V210 starts at $3,500.

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