June 29, 2007

Stores open doors for iPhone sales

After a six-month buildup of excitement, the so-called 'iDay' is here, and Apple and AT&T stores try to cope with the rush

Apple began selling its iPhone Friday, ending six months of waiting by consumers and rival smartphone vendors.

Store managers at AT&T retail shops and Apple's own stores are throwing open their doors at 6 p.m. in each U.S. time zone, having closed the shops several hours earlier in an attempt to control expected crowds.

At the Apple store in the SoHo section of New York, there was a carnival atmosphere throughout the afternoon, which built to a climax with a crowd of hundreds counting down from five, right before 6 p.m. In the last hour before doors opened, a man was even heard selling spots close to the front of the line to those who were closest to the back.

Amid whoops and hollers, movie director Spike Lee was the first to walk into the store, saying he was there for charity. A Brooklyn, New York-based charity called Keep a Child Alive grabbed first place in line earlier in the week, using its position to publicize its plans to auction an iPhone on eBay and use the money for charity.

"They asked me to be a part of it," Lee said. He noted that the charity did the "hard part" waiting in line all week in front of the store and said he felt lucky to be part of the effort.

Actress Whoopi Goldberg was second in line. When asked what she was doing there, she commented on the media crowding around her, saying "I don't really know at this point." When asked whether she was going to buy a phone, she said yes.

About 10 minutes before the doors opened, an Apple employee came out with instructions and tips for the crowd. He said people could buy up to two phones each and encouraged people to buy iPhones before shopping for accessories.

By morning, the line outside the SoHo store stretched for three blocks. Some enthusiasts were napping in folding chairs while others talked on the phone or to each other as they waited. Temperatures had dipped nearly 20 degrees Fahrenheit since Tuesday, and though the skies threatened rain, the weather provided a more comfortable atmosphere for iPhone enthusiasts than the summer heat that assaulted them earlier in the week.

Bill Mac and Jonathan Bricklin had another way to pass the time -- they had a small ping-pong table set up as a way to promote their social networking site, The Naked PingPong Club, which encourages people to meet by playing ping-pong.

Mac said he was waiting for the iPhone because it would allow the two to run their business entirely from a phone without needing a PC. "In LA [the mobile office] is about your car, in New York it's about your phone," he said. Later, Mac took a break from line to visit a local café, Aroma, where he was overheard on his current phone telling someone about the two-iPhone limit.

Meanwhile, at an AT&T store in downtown Boston, Craig Henry took a sick day from work to gain the second place in a line of 65 people.

"I have a Motorola Q and a BlackBerry, but this lets me get rid of the phones and the iPod," Henry said. "I'll sell it (the iPod) to you if you want."

Apple has prepared for what it calls "iDay" with the company's customary secrecy, sharing few details about the phone's internal workings or how many phones it has manufactured for the launch.

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