SharePoint 2010 also aids integration with CRM systems, says Michael Fry, a technical specialist at Dow Jones, who foresees the new release resolving issues that SharePoint 2007 had around building sales process documentation. The Dow Jones Enterprise Media Group, which is responsible for services such as the Dow Jones news wire and indexes, has been using SharePoint since 2001.
Independent SharePoint developer Becky Bertram applauds the Visual Studio integration and says the 2010 release of SharePoint does not present a complete paradigm shift as had been required in the "difficult" shift from SharePoint 2003 to SharePoint 2007. "What I like about [SharePoint 2010] is the fundamental components haven't really changed that much, which means I don't think it will be as painful to upgrade clients to the new version," says Bertram, who formerly worked at Microsoft and builds mostly public-facing SharePoint sites.
Development capabilities will make it easier to customize SharePoint apps, Bertram says. "You won't have to have as many developers. You can have more businesspeople" able to customize the platform, she says.
Despite the resounding approvals given SharePoint 2010, some developers cite problems. One is SharePoint's confusing licensing model, which makes it difficult to gauge user numbers when SharePoint is being accessed via an extranet, Bertram says.
SharePoint 2010 could also use some work on Web content management, particularly in publishing, says Macaw's van den Oever. "All the sites that you see created from the SharePoint platform all look alike," he says. "There should be some improvements there."