November 27, 2008

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Is an advertising-supported model the way forward for the software industry?

Are we having a recession yet? Ask and ye shall receive. If the bad news keeps rolling in from Wall Street, coded phrases like "economic downturn" won't stop companies from acting as if the recession is already here.

No wonder pundits are predicting boom times for SaaS, cloud computing, and other, subscription-oriented software offerings. Who wants to sink cash into software as a fixed asset when returns from short- and long-term investments are drifting into the red?

[ Which areas of IT spending will get funded when money is tight? InfoWorld rolls together projections from Forrester, Gartner, and IDC with answers from real-world CIOs in "Five top spending priorities for hard times" ]

To suggest that the death of traditional desktop software is imminent, however, would be premature. Too many of the current online offerings are too immature, too insecure, or too unreliable for mission-critical use. Still, that doesn't do much to dispel the grim but very real spectre now haunting the software industry: How in the hell are we going to make money?

Some claim the answer is that last refuge of scoundrels: advertising. A growing roster of top-ranked IT companies -- from Google to Microsoft, Mozilla to Symantec -- have been boosting the bottom lines of their products with cross-branding and marketing deals. But will it really work, or is it just another house of cards?

Sun's gambit

I've spent a lot of breath knocking Sun and its business model lately, but I have to give Jonathan Schwartz and company some credit. Viewed in hindsight, Sun's move toward a 100 percent open source, subscription-support model was a preemptive strike against just this kind of market eventuality.

If you don't want to pay for Sun's software, don't. Go ahead and use it anyway. But if you need world-class support to maximize the efficiency of your business infrastructure, Sun's operators are standing by.

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