"What I'm really excited about with RemedyForce is it's really the next strategic cloud for our customers," Benioff said.
Heroku and RemedyForce become the seventh and eighth clouds under Salesforce's domain. The others are Sales Cloud 2, for sales automation; Service Cloud 2, for customer support; Chatter, for collaboration; Jigsaw, for data quality; Database.com, for database services; and the Force.com platform, for deploying business applications.
Salesforce.com cited on Wednesday five cloud services as comprising Force.com 2, the new version of Force.com. These include Appforce, for building collaborative applications; Siteforce, for building Web sites without code; VMforce, for Java applications; ISVforce, for ISVs to build multi-tenant applications; and Heroku. Force.com 2, the company said, offers an application development platform featuring forms, processes, analytics, social, and mobile features on Salesforce.com infrastructure.
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