Last year, GE and Flextronics International announced companywide SaaS deployments -- of Aravo Solutions' supplier information management system and Workday's human capital management system, respectively.
Myth No. 4: SaaS is less reliable and less secure than on-premises applications. Although service disruptions experienced by Google or Salesforce.com get plenty of attention, those types of incidents don't happen very often, and they don't last as long as many enterprise outages. And there hasn't been a major compromise of a SaaS operation reported yet, even as we continue to read regular accounts of security breaches in traditional IT environments.
Myth No. 5: IT professionals are uniformly opposed to SaaS. While some might worry that SaaS is too risky or could threaten their livelihoods, the number of people who feel that way is dropping. More IT professionals are recognizing that SaaS not only rids them of the day-to-day hassles of traditional software, but also that a new generation of SaaS-based IT management software can actually help them better manage their own IT operations (see "SaaS puts focus on functionality").
While myths about SaaS linger, the realities are quickly overtaking them.
Jeffrey M. Kaplan is managing director of ThinkStrategies (www.thinkstrategies.com) and founder of the SaaS Showplace (www.saas-showplace.com). Contact him at email@example.com. Computerworld is an InfoWorld affiliate.