When Comcast bullies Netflix, the Internet loses

December 06, 2010
By charging Level 3 to deliver Netflix content to users, Comcast is double dipping -- and setting up a classic protection racket
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Five ways to bulletproof your infrastructure

November 29, 2010
There's no such thing as 100 percent uptime, but following these tips can get you a lot closer to the goal
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The six immutable laws for troubleshooting IT

November 22, 2010
Here's the tech knowledge not taught in school. Follow these rules and troubleshoot your way out of almost any problem
IT Training
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How to become a certified IT ninja

November 15, 2010
When it comes to solving IT problems, knowing where to look -- and what to put out of your mind -- is most of the battle
IT Training
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From Sun's destruction, new ventures may bloom

November 08, 2010
The old Sun Microsystems is no more, as its stars flee Oracle's marketing-driven culture. Could that be good in the long run?
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One year and 41 days with the MacBook Air

November 01, 2010
A lovely, sleek laptop is nice to have, but an ultrareliable ultraportable is a requirement for people like me
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Apple: Master of miracles

October 25, 2010
Apple's track record in the past 10 years reads like fiction. So what's next?
, Mac OS X
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Danger: This tech support page contains marketing crap

October 18, 2010
Wading through piles of fluff to download critical patches and updates can lead to a very, very bad day at the data center
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What the days of gonzo IT taught us

October 11, 2010
There's real value in figuring out how to fix things yourself instead of buying the latest off-the-shelf solution
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Take this GUI and shove it

October 04, 2010
In many cases, a command-line interface makes life easier than some fancy GUI. Here's why
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