- Comfort: The adoption of mobile working shows no signs of slowing down, and it is predicted that the number of mobile workers in Western Europe will top 129.5 million by 2013, which is approximately 50.3 percent of the total workforce¹. Large, heavy devices that are easily damaged are not conducive to this new, flexible way of working and, of course, they do not portray the stylish image professionals now expect.
Furthermore, professionals not only expect, but are beginning to demand products with consumer appeal and business ergonomics such as an ISO keyboard, track pad and point stick. Ensuring these features are in place enables professionals to conduct their work from wherever they may be, in comfort and style.
- Performance: With their office being wherever they are, modern professionals are particularly demanding users. Devices need to be durable and hardwearing, with clean bold lines and offer exceptional connectivity, performance and reliability. To enable knowledge workers to access enterprise data in a secure and compliant manner wherever they may be, security needs to be a key pillar in the design process. Enterprise products should be able to offer secure access and data protection bundled into a device with consumer appeal but without sacrificing on performance.
Business needs and design requirements
This level of choice for end -- users creates some challenges for IT. As the number of devices managed by the IT organization continues to rise, so does the time and resources required to manage and maintain these devices. In many instances the practical challenges of managing an increasing variety of devices, operating systems and set-up is leading to resistance from the IT department to allow the use of alternative devices. However, by 2013-2014, those corporate IT departments who have not enabled a diverse population of devices and end-user choices through emphasis on manageability, policy enforcement and security evaluations will become hopelessly outmoded and struggle to function²; this will cause chaos and substantially raise the TCO of the organization.
During the redesign of its business client portfolio, Dell gave careful thought to the needs of the IT manager to help them balance employee choice with the expectations of the business -- and designed the range from the ground up to deliver a choice of attractive form factors which also allow complete end-to-end manageability. Following that process, Dell uncovered that the key design requirements for enterprise computing in the era of consumerization should focus on the following: