November 20, 2009

Why Chrome OS will fail -- big time

A lack of flexibility will doom Google's latest ego trip to the dustbin of history

The Chrome OS is here -- sort of. This week, Google was kind of enough to give the world a sneak peek at its nascent desktop operating system. And after months of speculation (and more than a few bogus screenshot galleries), I can finally say that I've seen the future ... and it's not Chrome OS.

The preceding statement should come as no surprise to readers of my Enterprise Desktop blog. I came to a similar conclusion months ago. When news of the existence of a Google OS project first leaked out, I gave it an ice cube's chance in hell of succeeding. Now, after watching a sometimes touchy-sounding crew from Google's Mountain View, Calif., headquarters walk us through the ins and outs of the Chrome OS, I'm more convinced than ever that my original assessment was right on the money.

[ InfoWorld's Neil McAllister reports from Google HQ the known details of the Chrome OS and Google's planned Net appliances. ]

Fatal flaw No. 1: The Linux foundation
First, there's the core architecture. A derivative of Linux, the Chrome OS builds on Linus Torvald's popular open source foundation to create a lightweight, Web-oriented desktop environment. However, it also inherits that platform's many warts, including spotty hardware compatibility.

From power management to display support, Linux has long been a minefield of buggy code and half-baked device driver implementations. Google recognizes this fact and, in a page out of the Apple Macintosh playbook, has taken the draconian measure of allowing the Chrome OS to be distributed exclusively on a series of as-yet-undisclosed netbook-like devices.

It's a move born of desperation. Google knows it can't possibly establish a viable hardware ecosystem and still meet its self-imposed release deadline of "mid-2010." So rather than do the hard work of courting device vendors and building certification processes, Google is taking the easy way out by micromanaging which systems will be allowed to ship with the Chrome OS and then dumping responsibility for the rest of the ecosystem onto the open source community.

Fatal flaw No. 2: The Web user interface
Then there's the user interface. Google looks at the world through the prism of a Web page. So it comes as no surprise that the primary interface to the Chrome OS is ... Chrome, as in the Google browser. Unlike a traditional OS, there's no desktop. The "applications" running under the Chrome OS are really just interactive Web pages, with the Chrome browser's tabs serving to separate and organize them visually on the screen. Basic configuration tasks, like defining Wi-Fi settings, are handled via Chrome OS-hosted pop-up windows, while a simple status bar-like strip at the top of the display informs you about battery life, connectivity status, and so on.

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mj2943 20-Nov-09 4:39am
1 reply
Chrome OS is for low-end laptops and tablets. Linux hardware compatibility and support is excellent in that space and second to none. Chrome OS will likely lead to $50 battery operated laptops and tablets within two years, devices that are so easy to use that really anybody can use them. Of course, introducing a new OS and UI is always risky and Google may not succeed. But if they fail, it's not for the reasons you list. I'm sorry, Randall, but you're a computing dinosaur and completely out of touch. Time for you to retire, I think.
KenJackson 27-Nov-09 9:47am
Good analysis mj! The argument against Linux drivers etc. may have been true a decade ago, but these days I regularly use both Windows and Linux, and I find Linux to be far superior to Windows as a productive platform. But I thought the author made a valid point about the usefulness and acceptance of Chrome OS. Google looks at the world through the prism of a Web page. True. And I wonder how that lines up with customers' needs. But here's the kicker: So don't be surprised when you start hearing about early Chrome OS adopters trying to reformat their systems with Windows 7 Starter Edition. Wrong! Few people actually BUY a retail copy of Windows. It's too expensive. And if you have the skill to install an OS, you probably are smart enough to choose a better one than Windows.
Littlefredbob 20-Nov-09 4:49am
I agree with mj2943, Linux is a great foundation. I don't know what this guy is talking about.

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