White Papers by Topic: Cloud computing

Resources available: 152

IBM Cloudburst demo

Source: IBM

This flash demo is an introduction to IBM CloudBurst, a family of built-for-purpose, workload-specific cloud computing packages that provide IT executives with the capabilities required for a Dynamic Infrastructure.

IT Service Management self-assessment tool

Source: IBM

Improve the management of your IT infrastructure through an integrated set of IT services rather than managing it as groups of servers, software, databases and networks. This integrated approach empowers you to proactively deliver much-needed IT services that enable business performance.

Identify and leverage your existing service life cycles

Source: IBM

This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work - to improve services and better align IT with business objectives.

Deliver smarter products and services by aligning IT development and operations

Source: IBM

A dynamic infrastructure is designed to enable today's instrumented and interconnected world, helping clients integrate new smarter components of their business with a flexible, secure and seamlessly managed IT infrastructure. Organizations supported by a dynamic infrastructure can deliver superior business and IT services with agility and speed.

Choosing between in-house and subscription based IT Service Management

Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.

Free yourself from old IT help desk technology

BMC software and salesforce.com have joined forces to deliver BMC ServiceDesk on Force.com, an ITIL help desk, self service, and inventory management solution on the Force platform. This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure.

The Seven Standards of Cloud Computing Service Delivery

Subscribing to help desk software has many benefits over in-house installation, but cloud-computing requires an increase in responsibility to ensure outstanding service delivery. This paper outlines best practices for selecting cloud-computing solutions.

Try BMC Service Desk Express on Force.com - Risk-free for 30 days

Get the power of the industry's leading service desk provider combined with the most trusted name in enterprise cloud computing. BMC Software and Force.com have teamed up to bring you a new cloud-based service desk that is quick to set up and easy to use.

Top 10 Software Delivery Secrets to Doing More with Less

Every organization today is looking for ways to do more with less, and only the companies that implement the most effective methods will survive. In this white paper we'll discuss specific secrets of delivering more valuable software to customers despite having fewer resources. We'll include secrets related to process, development, infrastructure, and information. It can be done, and we'll tell you how.

Ensure Your Business Stays Up And Running Through Cloud Computing

When disaster strikes, business must keep moving. Read this paper and learn how cloud computing can give you access to your data no matter what.

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