If its customer's site had been live, 20,000 internal users and any external visitors would have lost access to it. The customer has now decided to postpone rolling out this site until Microsoft completes the SharePoint Online move to the 2013 version and all the kinks have been ironed out, he said.
SP Marketplace's Trimble hopes Microsoft gets the situation under control as well.
"This has been a challenge. We're not saying don't go to Office 365. We're just sending a message to Microsoft to get a handle on this. We've got a lot of successful customers out there who love Office 365 and our apps, but they're nervous and it's not because of the platform itself, but because of the way Microsoft is managing it," Trimble said.
Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.