HP also plans to discuss technology targeted at service providers and not slated to be available until later in the first quarter of 2010. HP Communications as a Service program, or HP CaaS, will let service providers offer small and midsize businesses cloud-based services on an outsourced basis. Among the services expected to be available are self-service interactive voice response (IVR) and video surveillance from HP. Unified communications and IP contact center services will be made available from partners. HP executives say the program aims to make cloud computing services more easily digestible for smaller companies by reducing complexity and costs and providing services on demand.
"It will enable a single integration of this aggregation platform into their environment, which will make adding new services as they go forward easier and less expensive," says Tim Marsden, chief technologist of Communications and Media Solutions for HP Software & Solutions. "This will help SMBs speed their time to market and get into communications-focused services."
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