White Papers by Topic: Applications

Resources available: 385

Wide Area File Services: Document Collaboration for the Distributed Business Environment

This paper outlines the essential requirements for file sharing across a wide-area network (WAN), and briefly discusses the limitations of appliance-based WAN optimization when applied specifically to document collaboration.

Marketing Analytics Handbook: Marketing ROI for the Mobile Workforce

Mobility is redefining marketing analytics capabilities. This Marketing Analytics Handbook demonstrates how 24/7 visibility into marketing ROI and other KPIs make real-time analysis of business information easily accessible to the mobile workforce.

Infor Epiphany Solution Overview

Infor Epiphany leads the way in enabling enterprises to deliver more timely and relevant messages and create longer lasting and more valuable customer relationships.

Drive Customer Experience with Actionable Social CRM

Social media has added another digital channel to customer relationship management. The impact of social media requires organizations to combine social media interactions within a comprehensive digital CRM strategy.

CRM and Social Media

Social media platforms are now commonly part of the marketing mix. Use social media sites as a delivery platform for marketing messages

Bridging Channels Strengthens Customer Relationships

Customers use multiple channels to interact with the companies they do business with.

Infographic: Deliver Big on the Customer Experience

This new Infographic details the benefits of a multi-channel marketing solution.

Select the Right Cloud-Based ITSM Solution

This step-by-step guide helps CIOs select the right cloud-based ITSM platform to capitalize on today's latest innovations.

The New IT

Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.

Architecting for Growth

A layered architecture approach allows companies to expand their customer base by offering new ways to access existing services with minimal effect on their underlying core business services.

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