July 06, 2009

The terror of transparency

With IT Dashboard, federal CIO Vivek Kundra may have set an extraordinary precedent that will compel IT managers everywhere to improve visibility into what they're doing

Vivek Kundra, the federal government's first official CIO, has done the unthinkable. He has opened a window on how the $74 billion federal IT budget is performing, with detail on hundreds of IT investments, including timelines, budget details, and the contractors employed.

If you haven't seen the IT Dashboard unveiled by Kundra last week, check it out. The Flash work alone will knock your socks off. The Dashboard site combines project portfolio management with basic data visualization and a dab of analytics. And just think: Kundra (a 2008 InfoWorld CTO 25 award winner) has been on the job for only a couple of months. This guy seems bound and determined to make good on promises of transparency. In a video Q&A after the announcement, Kundra said that IT Dashboard is just "the first step to drive the government to be more transparent and open."

[ For sound advice on how to improve IT's image in the organization, check out Dan Tynan's classic article, "Use metrics to prove your IT project's worth." ]

If you were head of any agency that had mismanaged its overall budget (of which the IT budget is typically just a small part), you'd have to wonder: Is Vivek Kundra coming for me? Probably so. The IT Dashboard URL is it.usaspending.gov, which is very likely the first of many Dashboard domains within USAspending.gov, a searchable Web version of the entire federal budget. Today IT; tomorrow the world.

What's interesting to me about IT Dashboard is that enterprise IT seldom has this sort of visibility into itself, let alone the ability to offer such a view to, say, the business side. Does Kundra's initiative signal a cultural shift toward transparency that will also affect business? Almost as impressive as the Dashboard is the fact that federal agencies are now obliged to report on the progress of their IT projects every month rather than once a year. Maybe we really are entering a new era of accountability.

Of course, assessments of success or failure depend on how you measure them -- and on who's doing the measuring. The Dashboard has three possible performance ratings: normal, needs attention, and significant concerns (I assume the latter really means "epic fail"). The catch is that these ratings have been provided by agency CIOs themselves.

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BigRonG 7-Jul-09 6:27am
One must have an idea of what the project is and why it is failing. In the early 90's I did a contract for the Corp of Engineers. In the process of that contract, I discovered that there was a mini-computer sitting in a closet with 90% of a new personel system finished - but because the 'politics' of getting the final development financing was difficult,the computer and code (multi-millions spent) was pushed to the side. The company with that contract was asking less than a million to finish the development code - and of course then it would have shifted to maintenance but would have been orders of magnitude faster than the existing system. We were (at the expense of millions) updating the existing cobol code where it 'had' to be done to make the system functional. I needed the job at the time but it struck me how colossally stupid the system was to throw away the new because it was easier to get 'maintenance' money than 'development' money. It may be almost 20 years later but I would be willing to wager that the same mental fog exists in many places in the government. Point - a project on time and getting an 'A' rating might still be a 'bridge to nowhere'.
analytical I 8-Jul-09 8:50am
Gee, I was in the Army Finance in the 1970's and it sounds like nothing has changed anywhere in the US government. What century is this?

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