Does the fact that 63 percent of Veterans Affairs projects have significant concerns really mean the VA's IT problems are so much worse than those of the Department of Education, where only 8 percent of projects fall in that dismal category? Or is the CIO of the VA simply more honest? By the same token, if you're a new CIO, you have every motivation to flag problems with projects that preceded you and to look kindly on the anything you've initiated yourself.
What matters far more, of course, is the assessment of people who use these systems. In the postlaunch Q&A, Kundra said this will be incorporated into future iterations of the platform.
Now there's a scary thought. Over the years, in survey after survey, the proportion of IT projects rated as successful by stakeholders always seems to hover in the 25 to 30 percent range. That's a pretty ugly dashboard. Is transparency coming for you?