July 06, 2009

The terror of transparency

With IT Dashboard, federal CIO Vivek Kundra may have set an extraordinary precedent that will compel IT managers everywhere to improve visibility into what they're doing

Does the fact that 63 percent of Veterans Affairs projects have significant concerns really mean the VA's IT problems are so much worse than those of the Department of Education, where only 8 percent of projects fall in that dismal category? Or is the CIO of the VA simply more honest? By the same token, if you're a new CIO, you have every motivation to flag problems with projects that preceded you and to look kindly on the anything you've initiated yourself.

What matters far more, of course, is the assessment of people who use these systems. In the postlaunch Q&A, Kundra said this will be incorporated into future iterations of the platform.

Now there's a scary thought. Over the years, in survey after survey, the proportion of IT projects rated as successful by stakeholders always seems to hover in the 25 to 30 percent range. That's a pretty ugly dashboard. Is transparency coming for you?

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BigRonG 7-Jul-09 6:27am
One must have an idea of what the project is and why it is failing. In the early 90's I did a contract for the Corp of Engineers. In the process of that contract, I discovered that there was a mini-computer sitting in a closet with 90% of a new personel system finished - but because the 'politics' of getting the final development financing was difficult,the computer and code (multi-millions spent) was pushed to the side. The company with that contract was asking less than a million to finish the development code - and of course then it would have shifted to maintenance but would have been orders of magnitude faster than the existing system. We were (at the expense of millions) updating the existing cobol code where it 'had' to be done to make the system functional. I needed the job at the time but it struck me how colossally stupid the system was to throw away the new because it was easier to get 'maintenance' money than 'development' money. It may be almost 20 years later but I would be willing to wager that the same mental fog exists in many places in the government. Point - a project on time and getting an 'A' rating might still be a 'bridge to nowhere'.
analytical I 8-Jul-09 8:50am
Gee, I was in the Army Finance in the 1970's and it sounds like nothing has changed anywhere in the US government. What century is this?

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