When asked about running the company with co-CEOs, Plattner said that this is "not a short-term solution," and he expects the set-up to remain in place permanently. Neither of the new co-CEOs spoke during the conference call, although both were present for it.
Plattner admitted that co-CEO leadership is not a typical setup for European companies, but pointed to the results of high-powered executive pairings, such the success Microsoft had with Bill Gates and Steve Ballmer co-running that company.
Plattner's comments Monday may serve as a rallying cry for SAP customers. But the company still needs to fill in many blanks about future product direction and strategy, said Ray Wang, partner with the analyst firm Altimeter Group.
"A lot of efforts have not gone to market, and a lot of efforts have been late," he said.
Customers should pay close attention to SAP's upcoming Sapphire conference, scheduled for May in Orlando, Hamerman said. "There should be key announcements about the company's direction and where it's placing its bets."
This story was updated on February 8, 2010